Unable to connect Panel Plus to a 1500/3000 from my PC.

  • Assuming that the OEM is powered up and LEDs indicate that it is running, this is typically a networking issue.
  • Disable all other network adapters on your system. Especially Wireless Network adapter. Panel Plus may be using a network adapter that is not connected to the Video Processor hardware.
  • Make sure Windows network icon in lower right corner of screen is not a spinning blue circle. This indicates Windows is still searching for a DHCP server. This search will eventually time out and the icon will become a yellow triangle. At that point Panel Plus should connect.

Also watch this video which covers these topics.

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